Head of Projects

The Mission (Should You Choose to Accept):

We’re pioneering the next generation of IT service delivery. This isn’t about meeting deadlines. It’s about exceeding expectations.

You will:

• Architect our IT service delivery strategy and operations — think like a visionary, act like an orchestrator.
• Design and implement scalable delivery frameworks across multiple client engagements.
• Be the inspirational leader of our cross-functional delivery teams, fostering a culture of excellence and accountability.
• Set up systems that empower our teams to deliver high-quality solutions, consistently and efficiently.
• Shape our delivery organization to align with our global aspirations: India → UAE → US → IPO.
• Scale our delivery capabilities, client satisfaction, and business growth — not just project completions.

Who You Are (Really):

You’re not looking for a job. You’re looking for an opus.
A forge. A laboratory. A canvas. A stage.
You’ve seen how IT service delivery is done — and you’re obsessed with how it could be done better.

You:

• Have 10+ years of experience in IT services delivery, with 7+ years in a senior leadership role, and a proven track record of delivering complex projects for enterprise clients — but never stopped learning.
• Strategist, leader, facilitator, innovator, client partner — you switch roles seamlessly.
• Think strategically, act collaboratively.
• Can design a delivery framework and spot a potential risk before it impacts client success.
• Are not afraid of complex challenges, but you navigate them with clarity, decisiveness, and a passion for excellence.
• Can speak project management, ITIL, DevOps, cloud platforms, and client relationship management — all with equal fluency.
• Know when to be a conductor, a coach, and a catalyst.

Bonus If You’ve:

• Helped an organization achieve hyper-growth through exceptional IT service delivery.
• Built and led high-performing delivery teams in a global delivery model (onshore/offshore).
• Implemented Agile/Scrum, DevOps, or automation practices to enhance delivery efficiency.
• Have experience in managing large-scale IT transformations for enterprise clients.
• Hold PMP, ITIL, or Agile/Scrum certifications.

What You’ll Get:

• A seat at the executive table, not just the delivery meeting.
• Freedom to shape our delivery organization and culture, your way.
• Ownership of our client relationships and the chance to drive transformative outcomes.
• The opportunity to build a legacy of delivery excellence, not just a project portfolio.
• Compensation that rewards your vision, leadership, and impact on our company’s success.